AT&T Guidebooks & Service Agreements - Indiana

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AT&T Indiana

Part 1 – Preface and Table of Contents

Section 1 – Title Sheet and Symbols
Section 2 – Table of Contents
Section 3 – Alphabetical Subject Index

Part 2 – General Terms and Conditions

Section 1 – Definitions and Abbreviations
Section 2 – Regulations
Section 3 – Optional Payment Plans
Section 4 – Temporary Suspension of Service
Section 5 – Construction Charges
Section 6 – Pole Attachment and Conduit Occupancy Accommodations (VACANT)
Section 7 – Special Service Arrangements
Section 8 – Promotional Service Offerings
Section 9 – Connections

Part 3 – Service Charges

Section 1 – Service Charges

Part 4 – Exchange Access Services

Section 1 – Exchange Service Areas
Section 2 – Exchange Lines and Usage
Section 3 – Foreign Type Exchange Services
Section 4 – Telephone Assistance Programs
Section 5 – Other Exchange Access Services

Part 5 – Centrex / Plexar / CentraLink Services

Section 1 – Centrex Service (CS) (VACANT)
Section 2 – Other Centrex Services
Section 3 – Advanced Centrex Service

Part 6 – Central Office Services

Section 1 – Direct Inward Dialing (DID) Services
Section 2 – Packet Switched Services (VACANT)
Section 3 – Automatic Call Distribution (ACD) Services
Section 4 – Voice Mail Services (VACANT)
Section 5 – Area Wide Networking Services
Section 6 – Custom Business Services (VACANT)
Section 7 – Digital Transport Services
Section 8 – Telephone Answering Service (TAS)
Section 9 – Other Central Office Services

Part 7 – Central Office Optional Features

Section 1 – Custom Calling Features
Section 2 – Advanced Custom Calling Features
Section 3 – Complementary Network Services (CNS)
Section 4 – Remote Call Forwarding (RCF) Service
Section 5 – Other Central Office Optional Features

Part 8 – Miscellaneous Services

Section 1 – Information Provider Services
Section 2 – Call Restriction Services
Section 3 – Emergency/Group Alerting Services
Section 4 – Diverse Routing Services
Section 5 – Special Governmental Services
Section 6 – Community Services (VACANT)
Section 7 – Maintenance Agreements (VACANT)
Section 8 – Other Miscellaneous Services
Section 9 – Special Needs Services (VACANT)
Section 10 – Travel and Transportation Information Services
Section 11 – Abbreviated Dialing for One Call Centers

Part 9 – Message Toll Services

Section 1 – Message Telecommunications Services and Rate Schedules
Section 2 – V and H Coordinates
Section 3 – Optional Calling Plans
Section 4 – Rate Centers (VACANT)
Section 5 – Toll and Long Distance Availability Limits

Part 10 – Wide Area Telecommunications Services

Section 1 – Outward WATS and 800 Services (VACANT)
Section 2 – Other 800 Services
Section 3 – 800 Directory Assistance Service

Part 11 – Operator Services

Section 1 – Operator Service Charges
Section 2 – Directory Assistance (DA) Service
Section 3 – Directory Assistance Call Completion Service
Section 4 – Other Operator Services

Part 12 – Directory Services

Section 1 – Directory Listings
Section 2 – Direct Customer Access/Directory Express Service (VACANT)
Section 3 – Directory Distribution

Part 13 – Public Telephone Services (VACANT)

Part 14 – Wireless Services (VACANT)

Part 15 – Dedicated Telecommunications Services

Section 1 – General
Section 2 – Channel / Analog Private Line (APL) Services
Section 3 – Digital Private Line Services
Section 4 – Digital Metropolitan Area Network (MAN) Services

Part 16 – Special Billing Arrangements

Section 1 – Electronic Billing Services (VACANT)
Section 2 – Other Special Billing Arrangements

Part 17 – ISDN Services

Section 1 – ISDN Basic Rate Interface (BRI)
Section 2 – ISDN Primary Rate Interface (PRI)
Section 3 – ISDN BRI Single B Channel Packet Services

Part 18 – Video Services

Section 1 – Advanced Video Service

Part 19 – Unbundled Network Elements and Number Portability (VACANT)

Part 20 – Grandfathered Services

Section 1 – Preface
Section 2 – General Terms and Conditions
Section 3 – Service Charges (VACANT)
Section 4 – Exchange Access Services
Section 5 – Centrex Services
Section 6 – Central Office Services
Section 7 – Central Office Optional Features
Section 8 – Miscellaneous Services
Section 9 – Message Toll Services
Section 10 – Wide Area Telecommunications Services (WATS)
Section 11 – Operator Services
Section 12 – Directory Services (VACANT)
Section 13 – Public Telephone Services
Section 14 – Wireless Services (VACANT)
Section 15 – Dedicated Telecommunications / Private Line Services
Section 16 – Special Billing Arrangements (VACANT)
Section 17 – ISDN Services

Service Agreements

Residential Service Agreement
Business Service Agreement

Updates to Guidebook

11-23-2009 -- ATT TN IN-09-0084
11-15-2009 -- ATT TN IN-09-0090
11-02-2009 -- ATT TN IN-09-0081
11-02-2009 -- ATT TN IN-09-0079
10-26-2009 -- ATT TN IN-09-0078
10-07-2009 -- ATT TN IN-09-0082
10-04-2009 -- ATT TN IN-09-0072
10-04-2009 -- ATT TN IN-09-0071
10-01-2009 -- ATT TN IN-09-0065
10-01-2009 -- ATT TN IN-09-0076
10-01-2009 -- ATT TN IN-09-0074
10-01-2009 -- ATT TN IN-09-0066
10-01-2009 -- ATT TN IN-09-0060
09-16-2009 -- ATT TN IN-09-0077
09-15-2009 -- ATT TN IN-09-0056
09-05-2009 -- ATT TN IN-09-0032
09-01-2009 -- ATT TN IN-09-0069
09-01-2009 -- ATT TN IN-09-0067
09-01-2009 -- ATT TN IN-09-0040
09-01-2009 -- ATT TN IN-09-0036
09-01-2009 -- ATT TN IN-09-0035
08-31-2009 -- ATT TN IN-09-0073

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